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Today's Top Questions:

How do I send a gift card? You can send a beautiful gift card by clicking here. You will have the option to send the card via email, or print it out to hand-deliver or send.
When will my subscription start? Subscriptions start in 4-6 weeks. Magazines may not arrive on the same day. Here's why.
When will my products arrive? For orders shipping to U.S. addresses, you will receive in-stock products in 7-10 business days.
What should I do if I'm unhappy with my subscription or products? You are free at any time to change your child’s subscription to one of our other magazines, for no cost. Products can be returned for an exchange or refund. Please call customer service at 1-800-821-0115. Hours: Mon. - Fri. 8:30 AM - 5:00 PM (Eastern Time) Guarantee Details
Can I receive samples of your magazines? We do not send free magazine samples, but we do offer interactive online samplers to give you a flavor of the magazines. Or, you can purchase a sample issue.

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Click here to give us your feedback on our products, web site, or customer service.

Customer Service
1. Click here for Frequently Asked Questions.
2. Email us using the form below. Select subject: “Customer Service.”
3. Write to us at: Customer Service, Carus Publishing Company, 30 Grove Street, Suite C, Peterborough, NH 03458.
4. Call our customer service department at 1-800-821-0115 or 603-924-7209. Hours: Mon. - Fri. 8:30 AM - 5:00 PM (Eastern Time)

Catalog Request
1. View the online version of the CRICKET catalog.
2. Order a free print catalog.*
3. Write to us at: Customer Service, Carus Publishing Company, 30 Grove Street, Suite C, Peterborough, NH 03458.
4. Call our customer service department at 1-800-821-0115 or 603-924-7209. Hours: Mon. - Fri. 8:30 AM - 5:00 PM (Eastern Time)
* We do not send print catalogs to non-U.S. addresses without the minimum $15 foreign shipping charge being paid.

Writers, Artists, Children/Students Submissions, and Editorial Inquiries
1. Click here for
Submission Guidelines.
2. Email us using the form below. Select subject: “Editorial.”

Permission Requests
1. Click here for
Rights and Permissions.
2. Email us using the form below. Select subject: “General.”

Book Marketing
1. Email us using the form below. Select subject: “Book Marketing.”
2. Write to us at: Cricket Books, Carus Publishing Company, 30 Grove Street, Suite C, Peterborough, NH 03458.

Magazine Marketing
1. Email us using the form below. Select subject: “Magazine Marketing.”
2. Write to us at: Marketing Director, Carus Publishing Company, 30 Grove Street, Suite C, Peterborough, NH 03458.

Foreign Inquiries, Licensing, and General Business Development
1. Email us using the form below. Select subject: “Business Development.”
2. Write to us at: President, Carus Publishing Company, 30 Grove St., Suite C, Peterborough, NH 03458.

Technical and Website Questions
Email us using the form below. Select subject: “Website/Technical.”

Other Inquiries
1. Email us using the form below. Select subject: “General.”
2. Write to us at: Carus Publishing Company, 30 Grove Street, Suite C, Peterborough, NH 03458.

 
 
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