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Today's Top Questions:
| When will your new content sites for kids be available? |
Eight of our content sites are now live! URLs are in your magazines and on the Kids' Home. The existing sites for Odyssey and Dig will be redesigned and introduced with new sites for AppleSeeds, Calliope, Cobblestone, and Faces in 2009. For more details on our new content sites for kids, please click here. |
| When will my subscription start? |
Subscriptions start in 4-6 weeks. Magazines may not arrive on the same day. |
| When will my products arrive? |
For orders shipping to U.S. addresses, you will receive in-stock products in 7-10 business days. |
| What should I do if I'm unhappy with my subscription or products? |
You are free at any time to change your child’s subscription to one of our other magazines, for no cost. Products can be returned for an exchange or refund. Please call customer service at 1-800-821-0115. Hours: Mon. - Fri. 8:30 AM - 5:00 PM (Eastern Time) Guarantee Details |
Tell us what you think!
Click here to give us your feedback on our products, web site, or customer service.
Customer Service
1. Click here for Frequently Asked Questions.
2. Email us using the form below. Select subject: “Customer Service.”
3. Write to us at: Customer Service, Carus Publishing Company, 30 Grove Street, Suite C, Peterborough, NH 03458.
4. Call our customer service department at 1-800-821-0115 or 603-924-7209. Hours: Mon. - Fri. 8:30 AM - 5:00 PM (Eastern Time)
Catalog Request
1. View the online version of our current print catalog.
2. Order a free print catalog.*
3. Write to us at: Customer Service, Carus Publishing Company, 30 Grove Street, Suite C, Peterborough, NH 03458.
4. Call our customer service department at 1-800-821-0115 or 603-924-7209. Hours: Mon. - Fri. 8:30 AM - 5:00 PM (Eastern Time)
* We do not send print catalogs to non-U.S. addresses without the minimum $15 foreign shipping charge being paid.
Writers, Artists, Children/Students Submissions, and Editorial Inquiries
1. Click here for Submission Guidelines.
2. Email us using the form below. Select subject: “Editorial.”
Permission Requests
1. Click here for Rights and Permissions.
2. Email us using the form below. Select subject: “General.”
Book Marketing
1. Email us using the form below. Select subject: “Book Marketing.”
2. Write to us at: Cricket Books, Carus Publishing Company, 30 Grove Street, Suite C, Peterborough, NH 03458.
Magazine Marketing
1. Email us using the form below. Select subject: “Magazine Marketing.”
2. Write to us at: Marketing Director, Carus Publishing Company, 30 Grove Street, Suite C, Peterborough, NH 03458.
Foreign Inquiries, Licensing, and General Business Development
1. Email us using the form below. Select subject: “Business Development.”
2. Write to us at: President, Carus Publishing Company, 30 Grove St., Suite C, Peterborough, NH 03458.
Technical and Website Questions
Email us using the form below. Select subject: “Website/Technical.”
Other Inquiries
1. Email us using the form below. Select subject: “General.”
2. Write to us at: Carus Publishing Company, 30 Grove Street, Suite C, Peterborough, NH 03458.
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