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Let us help you! Our help section is designed to answer your Frequently Asked Questions about browsing and ordering on our website, and more. We invite you to select from the topics below for complete information. If you are unable to find the information you are looking for, please call 1-800-821-0115 Mon-Fri 8:30-5:00 Eastern time to speak with a customer service representative.

Today's Top Questions:

How do I send a gift card? You can send a beautiful gift card by clicking here. You will have the option to send the card via email, or print it out to hand-deliver or send.
When will my subscription start? Subscriptions start in 4-6 weeks. Magazines may not arrive on the same day. Here's why.
When will my products arrive? For orders shipping to U.S. addresses, you will receive in-stock products in 7-10 business days.
What should I do if I'm unhappy with my subscription or products? You are free at any time to change your child’s subscription to one of our other magazines, for no cost. Products can be returned for an exchange or refund. Please call customer service at 1-800-821-0115. Hours: Mon. - Fri. 8:30 AM - 5:00 PM (Eastern Time) Guarantee Details
Can I receive samples of your magazines? We do not send free magazine samples, but we do offer interactive online samplers to give you a flavor of the magazines. Or, you can purchase a sample issue.


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