FAQs for Security & Privacy

Q: Is it safe to enter my credit card information for ordering products and magazines online?
Q: Is it safe to enter my private information on the www.cricketmag.com site?
Q: What are cookies?
Q: Do you track my visits to your site?
Q: What do you do with the information I enter on your Web site?
 
Q: Is it safe to enter my credit card information for ordering products and magazines online?
A:

It is perfectly safe to transmit your credit card information through our site as long as your current browser supports secure credit card transactions. Carus Publishing utilizes the industry-standard Secure Sockets Layer (SSL) technology to prevent any credit card information you enter from being intercepted. All orders placed through our site are encrypted during transmission to prevent tampering or credit card fraud. We use third party banking and processing agents to process secure credit card transactions, and the credit card information is placed through their security processes. If your browser does not support SSL, you can get an upgrade with Netscape or Microsoft.

To check whether your browser supports SSL, look at the bottom right corner of your screen. If you see a solid key icon on Netscape browsers or a closed padlock icon on Internet Explorer browsers, then the site is secured. If the site is not secure, the key on Netscape will appear broken and the padlock on Internet Explorer will be unlocked. On secured web pages, the “http” in the web address will be replaced by “https.”

Please see our Terms and Conditions for more information.

 
Q: Is it safe to enter my private information on the www.cricketmag.com site?
A:

Carus Publishing utilizes the industry-standard Secure Sockets Layer (SSL) technology to prevent any private information you enter from being intercepted. We encrypt your credit card information and any personal data before transmitting them.

To check whether your browser supports SSL, look at the bottom right corner of your screen. If you see a solid key icon on Netscape browsers or a closed padlock icon on Internet Explorer browsers, then the site is secured. If the site is not secure, the key on Netscape will appear broken and the padlock on Internet Explorer will be unlocked. On secured web pages, the “http” in the web address will be replaced by “https.”

Please see our Terms and Conditions and Privacy Policy for more information.

 
Q: What are cookies?
A:

Cookie technology is useful for gathering information such as browser type and operating system. This information helps Carus Publishing create the best possible experience for the user. Any personally identifiable information collected by cookies and/or other future technologies will be used in the aggregate. We do not employ cookies to track usage or collect personal, identifying information about our visitors.

This policy is reviewed periodically by Carus Publishing and may be subject to change. Please see our Terms and Conditions for more information.

 
Q: Do you track my visits to your site?
A: We track traffic to our site on an aggregated basis. Examples of what we track include how you clicked to our site and the number of visits to our various Web pages. Please be assured that we cannot trace this information to individual users. We use the information we collect exclusively to improve the content, navigation, and performance of our site. We do not share this information with third parties.
 
Q: What do you do with the information I enter on your Web site?
A:

We collect information volunteered by the consumer, such as survey information and/or site registrations. The information we collect is used to improve the content of our site and not shared with other organizations for commercial purposes.

If you supply us with your postal address or e-mail address online, you may receive periodic mailings or e-mailings from us with information on new products/services, company news, or upcoming events. If you do not wish to receive such information, please let us know by contacting our customer service department:

Use the Contact Us form
Call us:
   Domestic - 1-800-821-0115
   24 Hours 7 days a week
   International - 1-603-924-7209
   Hours - 8:30am-5:00pm M-F(Eastern Time)
Write to us:
   Customer Service Department
   Carus Publishing Company
   30 Grove St Suite C
   Peterborough, NH 03458

Please provide us with your exact name, postal address and/or e-mail address.

If you supply us with your telephone number online, you may receive telephone contact from us with questions regarding orders you have placed with us. You also may receive telephone contact from us if you are a subscriber of Cobblestone or Cricket publications, regarding any problems with delivery or renewal of your subscriptions. Please provide us with your correct phone number. We will not share your phone number with other organizations.

 
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