FAQs for Technical & Website

Q: Is it safe to enter my credit card information for ordering products and magazines online?
Q: Is it safe to enter my private information on the www.cricketmag.com site?
Q: What are cookies?
Q: What can I do if I am having difficulties accessing some of the pages on your site?
Q: How do I contact the Web site staff?
Q: How do I use my code on the Web site?
 
Q: Is it safe to enter my credit card information for ordering products and magazines online?
A:

It is perfectly safe to transmit your credit card information through our site as long as your current browser supports secure credit card transactions. Carus Publishing utilizes the industry-standard Secure Sockets Layer (SSL) technology to prevent any credit card information you enter from being intercepted. All orders placed through our site are encrypted during transmission to prevent tampering or credit card fraud. We use third-party banking and processing agents to process secure credit card transactions, and the credit card information is placed through their security processes. If your browser does not support SSL, you can get an upgrade with Netscape or Microsoft.

To check whether your browser supports SSL, look at the bottom right corner of your screen. If you see a solid key icon on Netscape browsers or a closed padlock icon on Internet Explorer browsers, then the site is secured. If the site is not secure, the key on Netscape will appear broken and the padlock on Internet Explorer will be unlocked. On secured web pages, the “http” in the web address will be replaced by “https.”

Please see our Terms and Conditions for more information.

 
Q: Is it safe to enter my private information on the www.cricketmag.com site?
A:

Carus Publishing utilizes the industry-standard Secure Sockets Layer (SSL) technology to prevent any private information you enter from being intercepted. We encrypt your credit card information and any personal data before transmitting them.

To check whether your browser supports SSL, look at the bottom right corner of your screen. If you see a solid key icon on Netscape browsers or a closed padlock icon on Internet Explorer browsers, then the site is secured. If the site is not secure, the key on Netscape will appear broken and the padlock on Internet Explorer will be unlocked. On secured web pages, the “http” in the web address will be replaced by “https.”

Please see our Terms and Conditions and Privacy Policy for more information.

 
Q: What are cookies?
A:

Cookie technology is useful for gathering information such as browser type and operating system. This information helps Carus Publishing create the best possible experience for the user. Any personally identifiable information collected by cookies and/or other future technologies will be used in the aggregate. We do not employ cookies to track usage or collect personal, identifying information about our visitors.

This policy is reviewed periodically by Carus Publishing and may be subject to change. Please see our Terms and Conditions for more information.

 
Q: What can I do if I am having difficulties accessing some of the pages on your site?
A:

Send us an e-mail at webmaster@caruspub.com.

 
Q: How do I contact the Web site staff?
A:

You may contact us at webmaster@caruspub.com, or you may write to us at:

Webmaster
Carus Publishing Company
30 Grove St Suite C
Peterborough, NH 03458

 
Q: How do I use my code on the Web site?
A:
  1. Look near your name on any print piece you receive from us and locate your code.

    Find_your_code_here

  2. Enter the code in the Code box at the upper right-hand corner on any page of our site.

    Enter_your_code_here

  3. Click the Go button and continue shopping - our site will automatically show your discount on every product page.
 
Top

 
Contact Us
Children's Magazines Customer Service FAQ
Children's Books Catalog Request About Carus Publishing
Children's Gifts customerservice@caruspub.com Privacy Policy
SALE Terms & Conditions
Catalog Quick Order Site Map
Reviews & Awards Affiliate Program Links